GrowEdge EA
Perjanjian Layanan
Services Agreement
Last Updated / Terakhir Diperbarui: Mei 2026
Perjanjian Layanan (selanjutnya disebut sebagai "Perjanjian") ini dibuat, disepakati, dan dinyatakan sah berkedudukan hukum antara GrowEdge EA (selanjutnya disebut "Penyedia Layanan") dan Anda selaku entitas perorangan atau badan hukum yang melakukan pendaftaran akun, konfirmasi alokasi dana kelolaan, atau aktivasi modul berlangganan robot perdagangan pada ekosistem platform kami (selanjutnya disebut "Klien").
This Services Agreement (hereinafter referred to as the "Agreement") is made, mutually agreed upon, and legally executed between GrowEdge EA (hereinafter referred to as the "Service Provider") and you, as an individual entity or legal body, registering an account, confirming managed fund allocation, or activating a trading robot subscription module within our platform ecosystem (hereinafter referred to as the "Client").
1. Ruang Lingkup Penyediaan Layanan
Penyedia Layanan memfasilitasi infrastruktur perangkat lunak berupa algoritma perdagangan otomatis komparatif—terbuka dalam portofolio jenis perdagangan komoditas berharga (Gold) maupun valuta asing (Forex)—yang diintegrasikan langsung pada akun MetaTrader 5 milik Klien yang terdaftar pada broker mitra. Layanan mencakup:
- Pemberian hak akses fungsionalitas pengoperasian modul Expert Advisor (EA) GrowEdge secara berkala berdasarkan masa sewa paket sewa aktif (Duration).
- Sistem pelaporan metrik data real-time pada halaman ringkasan akun terkait rekam kalkulasi akumulasi dana kelolaan (Total Investment Active) dan pengiriman nilai imbal hasil perdagangan (Total Profit Sharing Received).
1. Scope of Service Provision
The Service Provider facilitates software infrastructure in the form of comparative automated trading algorithms—open in portfolios of precious commodity trading (Gold) and foreign exchange (Forex)—which are integrated directly into the Client's MetaTrader 5 account registered with a partner broker. Services include:
- Granting functional access rights to operate the GrowEdge Expert Advisor (EA) module periodically based on the active lease package duration (Duration).
- Real-time metrics reporting system on the account summary page regarding the accumulation record of managed funds (Total Investment Active) and the distribution of trading yield values (Total Profit Sharing Received).
2. Kewajiban Otentikasi dan Data Akses MT5
Klien wajib memberikan akses parameter otentikasi akun terminal MetaTrader 5 (MT5) yang valid dan akurat, mencakup mt5_user_id, mt5_password, dan mt5_server. Penyedia Layanan menjamin kerahasiaan data tersebut melalui enkripsi enkapsulasi sisi peladen backend internal dan hanya dipergunakan untuk transmisi perintah eksekusi order algoritma otomatisasi perdagangan.
2. Authentication and MT5 Data Access Obligations
The Client must provide valid and accurate MetaTrader 5 (MT5) terminal account authentication parameters, including mt5_user_id, mt5_password, and mt5_server. The Service Provider guarantees data confidentiality via backend internal server encapsulation encryption, and it will strictly be utilized to transmit execution orders for the automated trading algorithms.
3. Mekanisme Finansial & Administrasi Transaksi
- Verifikasi Pembayaran & Deposit: Pengajuan penempatan alokasi dana kelolaan dianggap sah setelah Klien melampirkan berkas bukti transfer resmi (receipt) dan menerima tinjauan persetujuan administratif manual oleh tim verifikator kami dengan pemutakhiran status menjadi Approved.
- Kalkulasi Kurs Valuta: Seluruh perhitungan deposit investasi dan transaksi pembagian hasil yang dikonversikan dari mata uang Rupiah (IDR) menuju saldo Dollar Amerika (USD) merujuk pada nilai tukar pada saat transaksi terjadi.
- Distribusi Profit Sharing: Pembagian hasil bersih didistribusikan secara transparan menuju dompet akun Klien berdasarkan proporsi keuntungan yang dihasilkan dari aktivitas performa komposit perdagangan riil algoritma EA.
3. Financial Mechanisms & Transaction Administration
- Payment & Deposit Verification: Managed fund allocation requests are considered valid only after the Client attaches an official transfer statement (receipt) and passes manual administrative verification, updating the status to Approved.
- Currency Exchange Calculation: All calculations for investment deposits and profit-sharing distributions converted from Indonesian Rupiah (IDR) to United States Dollar (USD) balances are based on the prevailing exchange rate at the time of the transaction.
- Profit Sharing Distribution: Net profit distributions are transparently allocated to the Client's platform wallet, matching the precise profit ratio generated by the real composite trading performance of the EA algorithm.
5. Batas Waktu Layanan & Pengakhiran Perjanjian
Perjanjian ini berlaku mengikat sejak tanggal aktivasi akun diverifikasi dan akan berakhir demi hukum secara otomatis apabila durasi masa paket berlangganan sewa robot Klien telah melampaui batas akhir kalender waktu operasional sistem yang ditetapkan pada catatan data platform (End Date), kecuali Klien melakukan perpanjangan paket berlangganan kembali (renewal subscription).
5. Service Duration & Termination of Agreement
This Agreement becomes binding upon verified account activation and shall legally terminate automatically if the Client's active robot leasing subscription module surpasses the calendar system operational deadline defined in the platform metrics (End Date), unless the Client processes a renewal subscription.
6. Hukum Yang Mengatur & Penyelesaian Sengketa
Perjanjian Layanan ini diatur, ditafsirkan, dan dilaksanakan berdasarkan koridor ketentuan perundang-undangan hukum yang berlaku di Negara Kesatuan Republik Indonesia. Setiap perselisihan atau perbedaan penafsiran yang timbul dari pelaksanaan operasional layanan ini akan diselesaikan terlebih dahulu melalui musyawarah mufakat kekeluargaan sebelum menempuh jalur hukum yurisdiksi kepaniteraan arbitrase yang ditunjuk.
6. Governing Law & Dispute Resolution
This Services Agreement shall be governed, interpreted, and enforced in accordance with the laws of the Republic of Indonesia. Any disputes, claims, or interpretative deviations arising from the execution of these services shall first be settled amicably through mutual deliberation before resorting to the jurisdiction of the designated arbitration panel.